Our Process

Matching & Next Steps

Brain First Shih Tzu™ uses a thoughtful, step-by-step process to help families understand puppy updates, developmental observations, available puppies, support-dog foundation prospects, and possible next steps. This process is designed to keep communication simple at first, then gather more information only when appropriate.

01

Simple First Contact

Families start by submitting only their name, phone number, and email address. This keeps the first step simple and low-pressure.

02

Follow-Up Conversation

Brain First Shih Tzu™ may follow up by email, phone, or text to answer questions, share current puppy information, and learn what the family is hoping for.

03

Puppy Interest Application

If it seems like a possible fit, the family may be invited to complete a more detailed Puppy Interest Application.

04

Developmental Observation

Puppies are observed for confidence, recovery, connection, handling tolerance, grooming foundations, rest, regulation, early learning style, and family readiness.

05

Matching Discussion

Matching is based on more than looks alone. Brain First Shih Tzu™ considers observed puppy traits, family goals, lifestyle, timing, support needs, and realistic expectations.

06

Agreement Review

Contracts, agreements, reservation details, training options, and next-step paperwork are reviewed later only after appropriate communication, puppy/prospect discussion, and mutual fit.

07

Go-Home Preparation

Families may receive education about the first 72 hours, rest, routine, grooming foundations, transition support, early learning, and connected Brain First resources.

Brain First Shih Tzu™ provides education, observation, training support, and thoughtful matching. Details about program terms, application approval, and certification language are explained on our Program Terms & Clarity page.

Take the Next Step

Ready to Start?

Choose the option that fits where you are in the process.

Reminder: The Puppy Interest Application is not the first step. Families should begin with the basic contact form: name, phone number, and email address.

Back to Basic Contact